Information We Collect
We collect information you give us directly, such as your name, phone number, email address, and property address when you call us, fill out a form, or request a mold inspection.
We also collect information automatically when you visit our website, like your IP address, browser type, pages you view, and how long you stay. This helps us understand how people use our site.
How We Use Information
We use your contact details to schedule inspections, provide mold remediation services, send estimates, and follow up on work we've done. We may also send you updates or promotions if you opt in.
We use website data to improve our site, make it easier to find what you need, and keep it secure. We do not sell your personal information to anyone.
Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences and track how you interact with our pages. Cookies are small files stored on your device.
You can set your browser to refuse cookies or alert you when they are being used. If you disable cookies, some parts of our site may not work as well.
Analytics and Third-Party Tools
We use third-party analytics tools, like Google Analytics, to collect anonymous data about site traffic and usage patterns. These tools may use cookies to gather information.
We may also use third-party services for scheduling, customer communication, or payment processing. These providers have their own privacy policies, and we encourage you to review them.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software or payment processors, and only as needed to serve you.
We may disclose information if required by law, to protect our rights or safety, or in connection with a business transfer. Any such disclosure will be limited to what is necessary.
Data Retention
We keep your personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need it, we securely delete or anonymize it.
If you want us to delete your information, contact us using the details below and we will respond promptly.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These include physical, electronic, and procedural safeguards.
However, no method of transmission over the internet or storage is 100% secure. We cannot guarantee absolute security, but we work hard to keep your data safe.
User Rights
You have the right to access, correct, or delete the personal information we hold about you. You can also object to or restrict certain processing.
To exercise any of these rights, contact us using the information below. We will respond within a reasonable time and as required by law.
Children's Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.
If you believe we have inadvertently collected information from a child, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date.
We encourage you to review this page periodically to stay informed about how we protect your information.